Privacy Policy

We collect information you provide directly to us, as well as data generated through your use of our platform:

• Account registration details: name, email address, phone number, and company information.
• Transaction and order data: RFQ submissions, sourcing orders, payment records, and shipment details.
• Communication logs: messages exchanged with our team, suppliers, or through the support portal.
• Usage data: pages visited, features used, device type, browser, and IP address.
• Verification documents: business registration certificates or identity documents when required.

Your information is used to deliver, improve, and protect our services:

• Processing and fulfilling your sourcing orders and service bookings.
• Facilitating communication between buyers, suppliers, and our operations team.
• Sending transactional notifications, updates, and platform announcements.
• Analyzing platform performance and improving the user experience.

We do not sell your personal information. We share data only with trusted service providers who support our operations (e.g., payment processors, cloud hosting, logistics partners), and only to the extent necessary to deliver our services. All third parties are bound by confidentiality agreements.

We implement industry-standard security measures to protect your data:

• All data transmitted between your browser and our servers is encrypted via TLS/SSL.
• Access to personal data is restricted to authorized personnel on a need-to-know basis.
• Regular security audits and vulnerability assessments are conducted.

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we remove personal identifiers within 30 days, except where retention is required by applicable law or for legitimate business purposes such as dispute resolution.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access: request a copy of the data we hold about you.
• Right to rectification: correct inaccurate or incomplete information.
• Right to erasure: request deletion of your data, subject to legal obligations.
• Right to portability: receive your data in a structured, machine-readable format.

We use cookies and similar tracking technologies to enhance your experience and analyze platform usage. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. For full details, please review our Cookie Policy. Cookie Policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us.